sone770 Privacy Policy

1. Who We Are

sone770 is an online casino platform operating at sone770.net, providing live dealer games, slots, bingo, color prediction, and other gaming entertainment services to eligible players in the Philippines. sone770 acts as the data controller for personal information collected through the sone770 platform.

For all privacy-related inquiries, you may contact our Data Protection Officer at [email protected]. We are committed to responding to all data privacy inquiries within a reasonable timeframe in accordance with applicable Philippine law.

2. Data We Collect

sone770 collects personal information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of data we collect include:

• Registration Data: Full name, date of birth, email address, mobile number, and username provided when you create a sone770 account.
• Identity Verification (KYC) Data: Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address, and selfie photographs required for account verification.
• Financial Data: Payment method details (GCash account number, PayMaya/Maya account, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card information), transaction history, deposit and withdrawal records.
• Gaming Activity Data: Game history, bet amounts, win/loss records, session duration, and bonus usage on the sone770 platform.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and session identifiers collected automatically when you access sone770.
• Communications Data: Records of your communications with sone770 customer support, including chat logs, emails, and support ticket history.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, cooling-off period activations, and other responsible gaming tool usage on your sone770 account.

sone770 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data beyond the selfie photographs required for KYC purposes.

3. How We Use Your Data

sone770 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your sone770 player account, including processing deposits, withdrawals, and bonus credits.
• Identity Verification: To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations and anti-money laundering (AML) obligations.
• Service Delivery: To provide access to sone770 games, process bets, calculate winnings, and deliver the full range of sone770 platform features.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the sone770 platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance related to your sone770 account.
• Legal Compliance: To fulfill sone770's obligations under Philippine law, including reporting requirements to relevant regulatory authorities.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behavior and to administer responsible gaming tools on your sone770 account.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the sone770 platform, game selection, and user experience.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications about sone770 offers and new games.

4. Legal Basis for Processing

sone770 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and sone770 — specifically, to operate your account and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with sone770's legal obligations under Philippine law, including AML regulations, gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for sone770's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For optional processing activities such as marketing communications, sone770 relies on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Data Sharing

sone770 does not sell, rent, or trade your personal data to third parties. We may share your personal information with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya/Maya, and participating Philippine banks to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers who assist sone770 in verifying player identities and ages.
• Game Providers: Software providers whose games are available on the sone770 platform, to the extent necessary to deliver game functionality.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who support the technical operation of sone770.
• Regulatory Authorities: Philippine government agencies and regulatory bodies (including PAGCOR and the Anti-Money Laundering Council) where disclosure is required by law.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by sone770 in connection with legal proceedings or compliance matters.

All third-party service providers engaged by sone770 are contractually required to implement appropriate data protection measures and to process your personal data only in accordance with sone770's instructions and applicable Philippine law.

6. Cookies & Tracking

sone770 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used on sone770 include:

• Essential Cookies: Required for the sone770 platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use sone770, helping us identify areas for improvement. These do not identify you personally.
• Preference Cookies: Used to remember your sone770 platform preferences, such as language settings and display options.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your sone770 account.

7. Data Security

sone770 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the sone770 platform.
• AES-256 encryption for sensitive data stored in sone770 databases.
• Two-factor authentication (2FA) available for all sone770 player accounts.
• Real-time fraud monitoring and anomaly detection systems.
• Regular security audits and penetration testing of the sone770 platform.
• Strict access controls limiting sone770 staff access to personal data on a need-to-know basis.

While sone770 takes all reasonable precautions to protect your data , no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, sone770 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Philippine Data Privacy Act.

8. Data Retention

sone770 retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and regulatory obligations. Specific retention periods include:

• Account and KYC Data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 and its amendments.
• Gaming Activity Data: Retained for three (3) years following account closure for dispute resolution and regulatory audit purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, sone770 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

9. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sone770:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed by sone770 — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data sone770 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your sone770 account.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to sone770's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on sone770's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe sone770 has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. sone770 will respond to all verified data rights requests within thirty (30) days of receipt, in accordance with the Philippine Data Privacy Act.

10. Children's Privacy

sone770 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. The minimum age to register and use sone770 is 21 years, in compliance with Philippine gambling regulations.

If sone770 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, void any transactions, and securely delete all personal data associated with that account. If you believe a minor has registered on sone770, please contact us immediately at [email protected].

11. International Transfers

sone770 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting providers — sone770 ensures that such transfers are conducted in compliance with the Philippine Data Privacy Act, including the implementation of appropriate safeguards such as data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

sone770 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual safeguards.

12. Changes to This Policy

sone770 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, sone770 will notify registered players via email or a prominent notice on the sone770 website prior to the changes taking effect.

The effective date at the top of this Policy indicates when it was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how sone770 protects your personal data. Your continued use of the sone770 platform following notification of changes constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way sone770 handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Response Time: Within 30 days for formal data rights requests; within 5 business days for general privacy inquiries
• Support Hours: 24 hours a day, 7 days a week
• Language: English and Filipino

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.